Case Studies

Shell IT International

Shell IT International is the Shell Group company responsible for the global sourcing and supply of information communication technology and network solutions to Shell’s worldwide businesses.

CreDec supports SITI UK providing electronic bill presentation and payment solutions to its Group customers and has done so over a number of years.

“Shell has a significant demand for network services. Its staff are no different to consumers, who expect excellent customer service from their own group functions charged with delivering these services, and that includes internal billing and payment solutions” says Emma Bateman, CreDec Client Services Director.

CreDec was instrumental in delivering and continues to support innovative electronic bill presentation and payment solutions EBPP to SITI, including the deployment of CreDec’s ‘virtual single source’ billing management solution.

www.shell.co.uk

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